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Resume

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Professional Profile

​Experienced creative professional with a broad scope of responsibilities over the last seven years. Responsible for editing and writing articles, designing informational newsletters, infographics, and digital signage. Manage and distribute confidential documentation to numerous departments and off-site locations through a secure system. Active participant and leader in numerous business optimization strategies and projects. Known for being efficient, thorough, observant, and identifying creative solutions.

Skills

  • Adaptability

  • Strategic Thinking

  • Team Building

  • Creative Solutions

  • Brainstorming

  • Communication

Experience

2021 - Present

Charles River Laboratories, Wilmington, MA
Internal Communications Specialist, RMS

• Work with local communications contacts to cascade content from a global corporate level down to the individual locations.

• Partner with key business leaders to communicate critical information to targeted employee audiences.

• Collaborate with biosecurity team to create and distribute important communications on workplace and laboratory safety.

• Work with human resources and corporate responsibility groups to promote HR initiatives and DEI efforts within the company.

• Design compelling and informative visuals for communications campaigns, such as infographics, posters, campaign logos and social media graphics.

2019 - 2021

Charles River Laboratories, Wilmington, MA
Content Strategist, Employee Communications

• Created and maintained team editorial calendar for employee communications content, including all global and department specific communications.

• Tracked communications metrics (including click rate, open rate, time spent on page and content heat maps) and created annual reports showing impact of communications campaigns on employee engagement.

• Expanded and developed company digital signage program, rolling out both hardware and software to over 60 new locations around the world.

• Grew company newsletter software, on-boarding and training 30+ new users in the span of three years.

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• Provided training as necessary for both digital signage and newsletter software.

• Partnered with IT to resolve email distribution list issues, resulting in a streamlined and improved daily sync with company communications platforms.

• Created and managed monthly global newsletters and executive communications.

2016 - 2019

Charles River Laboratories (formerly WIL Research Laboratories), Ashland, OH
Administrative Assistant

• Managed, created, curated, and edited content for internal digital displays and newsletters in conjunction with the Senior Leadership Team to increase employee engagement and facilitate communication between sites post-acquisition.

• Converted weekly site newsletter from PDF format into Poppulo (microsite format integrated with email) to boost and track employee engagement.

• Revamped and administered internal digital display campaigns in order help Senior Leadership Team meet their 2018 goal of improving internal communications. Worked with corporate headquarters to install 8 additional displays to 4 different buildings throughout the site to improve efficacy of the campaigns.

• Managed implementation and administration of SDMS (Share Document Management System), and integration of study documentation with 80 other laboratory sites.

• Coordinated with Administration team to handle day-to-day responsibilities, including outgoing shipments, internal mail, reception coverage, visitors and facility tours, document management, expense reports, conference and audit room management, calendars, and meeting agendas.

• Worked with shipping vendors (FedEx, UPS, BioCair and World Courier) to ensure study material reached destinations around the globe on time and in good condition.

Education

2022-2024

Southern New Hampshire University

Graphic Design & Media Arts

2012-2015

University of Mount Union

International Relations, Spanish, Chinese

Expertise

  • HTML & CSS

  • WordPress

  • Wix

  • Adobe Creative Suite

  • Procreate for iPad

  • Creative Writing

  • Editing

  • Document Formatting

  • Digital Art

  • Drawing

  • Poppulo Harmony

  • Microsoft Office

  • Korbyt Digital Signage

  • Adobe Acrobat Pro

Professional Development & Leadership

  • Super User: Share Document
    Management System: 2 years

  • Team Lead, Company Relay for Life
    Team: 1 year

  • Program Lead, Art of Compassion
    Program: 1 year

  • Technology Workstream Team: 2
    years – present

  • People Leader Workstream Team: 2 years - present

  • New Hire Training/Onboarding: 6
    years – present

References

  • Available upon request.

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